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At Stakez, we are committed to providing a fair, transparent, and secure sports betting experience. Please read this Refund Policy carefully, as it explains the circumstances under which refunds may or may not be issued.
All bets placed on Stakez are final and non-refundable once confirmed. Due to the nature of sports betting, wagers cannot be canceled, reversed, or refunded after submission, regardless of the outcome of the event.
Deposits made into your Stakez account are intended for betting purposes only and are not refundable. Users are encouraged to ensure all deposit details are correct before completing any transaction.
Stakez does not offer refunds for:
Change of mind after deposit
Unused account balance
Losses incurred during betting
Incorrect bets placed by the user
Refunds may be considered only in rare and exceptional situations, including:
Proven system errors that directly affected a bet
Duplicate or incorrect charges caused by technical issues
Unauthorized transactions verified after investigation
All such cases are reviewed individually, and Stakez reserves the right to request additional information before making a decision.
Once a bet has been settled, it is final. If a sporting event is canceled, postponed, or abandoned, bets will be settled according to Stakez’s betting rules. In such cases, bets may be declared void, and stakes returned to the user’s account balance.
Approved withdrawals are processed to the original payment method where possible. Processing times may vary depending on the payment provider.
Stakez reserves the right to deny refunds or reverse transactions if fraudulent activity, abuse of promotions, or violation of our Terms and Conditions is detected.
Users are responsible for managing their betting activity. Stakez strongly encourages responsible gambling and advises players to bet only what they can afford to lose.
Stakez may update this Refund Policy at any time. Continued use of the platform constitutes acceptance of any changes made.
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